Relationships 101

Relationships 101

What is a successful relationship?



Success is founded on building a wide range of diverse relationships. Today’s projects can run for years, spanning the globe, and have a cast of thousands.

Consider the architects of the mythical Tower of Babel. They weren’t defeated through technical deficiencies but through something subtler yet more harmful — their inability to build strong working relationships. Good relationships are vital for working together to build psychologically safe, inclusive, trust-based cultures where teams feel comfortable working through the myriad of tensions and disagreements that inevitably arise in our daily lives.


Laughter is the shortest distance between two people

Victor Borge

More information about the course

4 weeks
15 hours
100% virtual
20++ (scalable)


Developing the basics of great relationships:


In this 101 Mission we’ll focus on how to:

•  Assess and develop trust and increase your teams’ psychological safety. 
•  Recognise the impact your personality and behaviour has on others.
•  Develop an awareness of your status and power (and in others).
•  Collaborate across organisations around the globe.
•  Provide more effective feedback to colleagues. 
•  Handle difficult conversations and defuse conflict.
•  Be and behave in a way that's inclusive.
•  Stay calm under pressure.


Mission overview – what will you learn?

Part 1: Trust and Psychological Safety
Part 2: Negotiation and Conflict Management
Part 3: Collaboration
Part 4: Networking and Influencing

Relationships 101 – example experiential events

The Collaborative Leader - Interactive Masterclass

It’s a funny old business, leadership, but you can be sure that no one wants to be labelled the office clown. This engaging and interactive session takes inspiration from the world of improvisational comedy. You’ll explore how being more open and collaborative makes for being a better leader. In this session, you’ll also study and practise the acceptance principle and use the simple but powerful technique of saying “Yes, and…”.


Learning outcomes — through this event you’ll:
  • Learn skills to unlock creativity in yourself and others. 

  • Swiftly move into a more agile mindset.

  • Stay calm under pressure.

Managing Conflict Forum Theatre - Interactive Masterclass with Actors

Even the best workplaces have their stresses and conflicts. But whether it’s a genuine difference of opinion or a misjudged tone of voice, they needn’t get ugly. In this session, you’ll look at a variety of conflict situations, brought to life by RADA Business actors. We’ll use these to explore ways of effectively defusing and managing conflict based on the Thomas Kilmann ‘assertiveness and cooperativeness’ model— the balancing act between satisfying your own needs versus the other person's concerns.


Learning outcomes — through this event you’ll:
  • Learn how to keep calm in difficult situations and to see conflict in a more positive light.

  • See conflict as one route to strengthening relationships and building trust. 

  • Have fewer sleepless nights (hopefully) and lower blood pressure.

Psychological Safety - Interactive Masterclass

Teams perform at their best when there are high levels of psychological safety. In this environment, people feel able to speak up, share ideas, ask questions and be open about mistakes and problems. Teams communicate more, are less judgemental and can better deal with conflict when it arises. In your group, you’ll unpack the crucial role leaders play in creating this optimum environment through their words and actions.


Learning outcomes — through this event you’ll:

  • Gain a clearer understanding of what psychological safety is and what gets in its way.

  • Learn how you can assess current levels of psychological safety in your team. 

  • Learn practical tips for increasing psychological safety, which you can apply straightaway.

  • Learn practical approaches to create higher levels of employee engagement.

  • Be able to demonstrate how to create more organisational learning opportunities.

  • Determine how to enable individuals to take ownership of their personal development goals.    

Find out more information about our courses, download our brochure or book a call with our team.

Partnering with the world’s best employers

See more testimonials and case studies >

Future Talent Learning’s Transformational Leadership Programme has become the core of our emerging talent development strategy

Craig Smith, Head of Learning and Employee Experience, Babcock International


I’m so impressed that the Apprenticeship Levy can fund such modern, engaging and relevant development for our people

Rebecca Keeble, Talent Manager,
Marks and Spencer

Aanglo American

The Transformational Leadership Programme is 100% virtual and global – a significant attraction for a company with people across the world

Roger Minton, Head of Leadership Development, Anglo American 

Related 101 Missions

Women's Leadership 101
Relationships 101
Communication 101


Book a call to learn more about our leadership and management courses

For more information or to speak with our learning team, please fill out your details below. Or please feel free to email