Success is founded on building a wide range of diverse relationships. Today’s projects can run for years, spanning the globe, and have a cast of thousands.
Consider the architects of the mythical Tower of Babel. They weren’t defeated through technical deficiencies but through something subtler yet more harmful — their inability to build strong working relationships. Good relationships are vital for working together to build psychologically safe, inclusive, trust-based cultures where teams feel comfortable working through the myriad of tensions and disagreements that inevitably arise in our daily lives.
• Assess and develop trust and increase your teams’ psychological safety.
• Recognise the impact your personality and behaviour has on others.
• Develop an awareness of your status and power (and in others).
• Collaborate across organisations around the globe.
• Provide more effective feedback to colleagues.
• Handle difficult conversations and defuse conflict.
• Be and behave in a way that's inclusive.
• Stay calm under pressure.
Part 1: Trust and Psychological Safety
Part 2: Negotiation and Conflict Management
Part 3: Collaboration
Part 4: Networking and Influencing
It’s a funny old business, leadership, but you can be sure that no one wants to be labelled the office clown. This engaging and interactive session takes inspiration from the world of improvisational comedy. You’ll explore how being more open and collaborative makes for being a better leader. In this session, you’ll also study and practise the acceptance principle and use the simple but powerful technique of saying “Yes, and…”.
Learn skills to unlock creativity in yourself and others.
Swiftly move into a more agile mindset.
Stay calm under pressure.
Even the best workplaces have their stresses and conflicts. But whether it’s a genuine difference of opinion or a misjudged tone of voice, they needn’t get ugly. In this session, you’ll look at a variety of conflict situations, brought to life by RADA Business actors. We’ll use these to explore ways of effectively defusing and managing conflict based on the Thomas Kilmann ‘assertiveness and cooperativeness’ model— the balancing act between satisfying your own needs versus the other person's concerns.
Teams perform at their best when there are high levels of psychological safety. In this environment, people feel able to speak up, share ideas, ask questions and be open about mistakes and problems. Teams communicate more, are less judgemental and can better deal with conflict when it arises. In your group, you’ll unpack the crucial role leaders play in creating this optimum environment through their words and actions.
Learning outcomes — through this event you’ll:
Find out more information about our courses, download our brochure or book a call with our team.
Craig Smith, Head of Learning and Employee Experience, Babcock International
Rebecca Keeble, Talent Manager,
Marks and Spencer
Roger Minton, Head of Leadership Development, Anglo American
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