Programme resources

    No matter how inclusive we aspire to be, there will always be tricky diversity, equality and inclusion scenarios to navigate in...
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    Having the self-knowledge to decode how we’re feeling and why helps us to be more in tune with our emotions – and those of the...
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    Recognising that strengths and weaknesses are often two sides of the same coin and that even a strength – if overused – can...
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    Empathy – the ability to understand another person or group’s perspectives and feelings and respond accordingly – creates the...
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    Self-control is not about suppressing or ignoring how we feel. It’s about taking the time to choose when or if to act on our...
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    Having the self-awareness to understand and recognise our emotions is at the heart of emotional intelligence. What we do with...
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    Our emotions play a major role in our thought processes, decision-making and individual success. Understanding and deploying them...
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    According to emotional intelligence (EQ) guru, Daniel Goleman, IQ is just an “entry level requirement” in the modern workplace....
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    Understanding our own personality and individuality – and how they impact on others – is at the core of effective leadership.
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