Webinar: The capability gap | Future Talent Learning

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Date

Weds 21st Oct 2026, 09:30-10:30 BST

Speakers

David Baker - technology writer and broadcaster

Louise Brown - City HR board member

Jim Carrick-Birtwell - CEO of Future Talent Learning

Format

30 mins talk followed by live Q&A

Who should attend

Financial services HR, L&D and talent leaders;

workforce planning and capability specialists;

leaders navigating AI‑driven change

AI is changing financial services roles.
Is your workforce ready?

81% of financial services firms say a lack of skills or talent is holding back AI adoption. The gap isn't technical skill, it's practical confidence: judgement, communication and the human capability that turns AI output into real value.

This webinar shows you how to build both, for the roles most affected by AI right now.

Sign up now to get ahead of the skills gap >

How AI is changing day-to-day work for analysts, managers, HR professionals and project managers

Why most current AI training misses the bigger capability gap, and what closing it actually requires

Practical examples of integrated AI and human capability development in action

How other financial services HR, talent and L&D leaders are tackling the same challenge

Speakers

David Baker

Writer, broadcaster and speaker

David Baker is a writer, broadcaster, speaker and coach who specialises in using clear language to bring complex topics to new audiences.

He worked for 12 years at the Financial Times, was launch managing editor of Wired UK, and is a regular presenter on BBC Radio 4 and the World Service, where he has written and presented episodes of Analysis and contributed to In Business and Crossing Continents.

David has a particular interest in the future of work and the effect of technology on humans.

Louise Brown

City HR board member

Louise has over two decades of experience operating at the intersection of business strategy, leadership and people outcomes within global organisations.

A trusted partner to Boards and Executive Committees, Louise has a strong understanding of the importance of building inclusive, high-performance cultures that translate strategy into action. She is a believer in the effective use of technology to streamline processes and optimise the people experience.

Jim Carrick-Birtwell

Founder & CEO, Future Talent Learning

Our host Jim is an entrepreneur working at the intersection of skills, talent development and organisational capability, helping organisations build the transformation capability they need to drive growth, productivity and sustained performance.

Jim's focus is what human-centred work looks like in an AI-enabled world - and how to develop judgement, adaptability and leadership alongside digital confidence to support stronger organisational performance.