Kirstie Mackey OBE

Managing Director, Citizenship & Consumer Affairs, Barclays UK

Panel discussion: Transforming our approach to skills

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About Kirstie Mackey OBE

Kirstie is responsible for driving citizenship throughout Barclays UK. 

One key initiative is LifeSkills, which she created and launched in 2013, to bring together teachers, businesses, young people and others to make a significant impact to the challenge of youth unemployment in the UK. The LifeSkills programme helps give young people the skills they need to move from education to work. Since its launch, more than 6.7 million young people in the UK have participated in the programme.

In addition to citizenship, Kirstie’s brief covers consumer affairs – managing Barclays’ engagement with key consumer campaign groups such as Which?, Citizens Advice and Age UK on their priority issues for banking consumers. Through this engagement, she and her team work with colleagues across the bank to define Barclays’ strategy on issues such as financial inclusion, financial difficulty, accessibility and vulnerable customers to deliver tangible change for customers. 

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