Privacy Policy

The privacy of the users (“you” and “your”) of the following URL (the "Web Site"), is important to Changeboard Holdings Limited (“we”, “us”, “our” “Future Talent” or “Future Talent Learning”).

This Privacy Policy is designed to provide you with clear information about what personal information we collect when you use the Web Site and how we use it.

1. Who are we?

Future Talent Learning is wholly owned by Changeboard Holdings Ltd, providing services and business-related products to clients in the training, learning, education, HR and talent-acquisition sectors and beyond. We supply communications and interactions on-screen, in print, online and via live and virtual events.

Our company’s headquarters is located in the United Kingdom. The headquarters’ registered office address is: 20C Hillgate Place, Balham Hill, London SW12 9ER email:

2. When do we collect personal data about you?         

  • When you are using our services.
  • When you interact with us in person, through correspondence, by phone, by social media, or through our Web Sites or by attending one of our events.
  • When we collect personal information from other legitimate sources, such as third-party data aggregators, Future Talent Learning marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected, we make sure an assessment is made, ensuring that there is an established mutual interest between you and Future Talent Learning

3. What type of personal data is collected and how do we use it?

We may collect name, phone number, job title, business type and email address, in addition to your company’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our Web Sites we may collect IP-address and actions taken on the site, landing pages and online forms.

In some areas of the Web Site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you first register on our Web Site or when we ask you to provide feedback to us through a contact form or when you complete any online survey.

Future Talent Learning does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.

We use the personal information we collect from you to provide you with services which are tailored to your requirements. We may also use your personal information:

  • to contact you regarding the products and services that you have requested
  • to carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide
  • to transfer your details (including account details) to relevant third parties, public bodies, industry organisations and regulators as reasonably required for the operation of our business
  • to disclose your details to government and associated organisations where we are required to do so by law.

Where you have signalled your agreement during the registration process, we may also use your personal data for future email mailings, newsletters, support, notification of new products or new versions, general correspondence regarding services, or correspondence which may relate to you, and pass the personal information to carefully selected third parties for marketing purposes.

If you have any questions that you would like to ask, or issues that you would like to raise please send an e-mail to

Other than where you have explicitly allowed Future Talent to use your personal information for stated purposes, all personal information that you provide will be kept confidential.

4. Do we share your data with anyone?

We do not share, sell, rent, or trade your information with/to any third parties without your consent, except as described below:

Third-party Service Providers working on our behalf:

We may pass your information on to our distributors, agents, sub-contractors and other associated organisations with the purpose of them providing services to you on our behalf.

Third-party Product Providers with which we work in association:

We may work closely with various third-party product and service providers to bring you a range of services designed to meet your extended needs. When you enquire about or purchase one or more of these products or services or sign up to or attend an event, the relevant third-party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, our third-party product and service providers will be acting as data processors of your information and, therefore, we advise you to read their Privacy Policy and sign a Data Processing Agreement. These third-party product providers will share your information with us, which we will use in accordance with this Privacy Statement.

If required by law:

We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.

5. Our legal basis for collecting personal data

Collecting personal data based on consents

The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.

Collecting personal data based on contracts

We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.

Collecting personal data based on legitimate interest

We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Future Talent Learning, our partners or suppliers and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.

What do we mean by ‘legitimate interest’?

We may use personal data if it is considered to be of legitimate interest in a B2B context. Changeboard/Future Talent Learning work with selected B2B partners who are highly screened and can strongly evidence products and services that would be of legitimate B2B interest to individuals in our network, for example those attending a Future Talent Group partner event.

For the avoidance of doubt, attendees at Future Talent Learning events would reasonably expect the processing of their personal data in a business context and therefore be contacted by partners involved in the events. As such, by attending partner events, individuals either explicitly or implicitly provide consent for their business contact details to be shared without prejudice to their personal contact details.

6. How long do we keep your personal data?

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.

7. The use of cookies and beacons

We may use cookies and web beacons (‘Web Site Navigational Information’) to collect information as you navigate the company’s Web Sites. Web Site Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s Web Sites, such as the web pages viewed and the links clicked.

This information is used to make Web Sites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a Web Site. Cookies and similar technologies help us tailor our Web Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser.

You can find out more about the way cookies work at

8. Links

The terms of this Privacy Policy only apply to the personal information which we may collect through your use of the Web Site. The Web Site may contain links to other Web Sites which are not controlled by us. We are not responsible for the content or the privacy policies of any such third-party Web Sites and are not responsible for the protection and privacy of any information which you may provide while visiting such Web Sites.

We recommend that you exercise caution and read the privacy policy applicable to the Web Site(s) in question.

9. Requesting, removing and correcting personal information

Under the Data Protection Act 1998, you may request details of personal information that we hold about you. An official fee will be payable. If you want to make a request, you should write to our Data Protection Compliance Officer at the address below.



FAO: The Data Protection Compliance Officer,
Change Board Holdings Limited,

20c Hillgate Place,
Balham Hill,
SW12 9ER,
United Kingdom

10. Further information

We reserve the right to make changes to this Privacy Policy without prior notice to you. If you regularly use the Web Site you should continue to check this Privacy Policy for updates and amendments. You will be deemed to have accepted variations to the Privacy Policy if you continue to use the Web Site after any changes have been posted.

Change Board Holdings Limited is a company registered in England under number: 05116525 and whose registered office is at 20c Hillgate Place, Balham Hill, London, SW12 9ER, United Kingdom.