Smarter Start: Business Foundations

Building professional and business capability from day one

Duration 12 months

Who is this for Emerging talent aged 16-24 building broad professional and workplace capability

Skills + outcomes Build communication, judgement, business, digital and professional skills for confident contribution

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Smarter Start: AI Foundations

Build confidence with AI, digital and professional skills

Duration 12 months

Who is this for Young people aged 16-24 entering or early in their careers

Skills + outcomes Building confidence with AI and digital tools

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Smarter Start: Data Foundations

Building confidence with data and evidence

Duration 14 months

Who is this for People aged 16-24 entering or early in their careers who work with data, reports or information

Skills + outcomes Build data confidence, evidence-led thinking and the ability to communicate insight clearly

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Smarter Start: Housing Foundations

Professional housing capability for Early Careers

Duration 12 months

Who is this for People aged 16-24 entering or beginning careers in housing, resident services, tenancies, neighbourhoods or housing operations.

Skills + outcomes Build resident-facing confidence, housing knowledge, professional judgement, digital and AI capability, and foundations for progression in the housing sector.

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AI for Smarter Work

Using AI tools to improve everyday work

Duration 12 months

Who is this for Employees building practical AI and digital productivity skills

Skills + outcomes Build confidence using AI tools, digital workflows and automation to improve productivity, service and everyday work

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AI and Automation Management

Improving workflows with AI and automation

Duration 12 months

Who is this for Professionals building workflows, operational performance or service delivery using AI and automation

Skills + outcomes Build practical AI and automation capability to improve workflows, productivity and responsible AI adoption

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AI and Digital Product Management

Shaping better digital services, and delivering products successfully

Duration 14 months

Who is this for Professionals shaping digital products, user journeys or product delivery

Skills + outcomes Build practical product management, AI-enabled delivery and human-centred capability to shape, improve and deliver digital products

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Smarter Start: AI Foundations

Build confidence with AI, digital and professional skills

Duration 12 months

Who is this for Young people aged 16-24 entering or early in their careers

Skills + outcomes Building confidence with AI and digital tools

Learn more

Public Sector AI for Smarter Work

Using AI tools to improve everyday work

Duration 12 months

Who is this for Public sector employees building practical AI and digital productivity skills

Skills + outcomes Build confidence using AI tools, digital workflows and automation to improve productivity, service and everyday work across public services

Learn more

Public Sector AI and Automation Management

Improving workflows with AI and automation

Duration 12 months

Who is this for Public sector professionals improving workflows, operational performance or service delivery using AI and automation

Skills + outcomes Build practical AI and automation capability to improve workflows, productivity and responsible AI adoption across public services

Learn more

Public Sector AI and Digital Product Management

Shaping better digital services, and delivering products successfully

Duration 14 months

Who is this for Public sector professionals shaping digital products, service journeys or product delivery

Skills + outcomes Build practical product management, AI-enabled delivery and human-centred capability to shape, improve and deliver digital products for PS organisations

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Financial Services AI for Smarter Work

Using AI tools to improve everyday work

Duration 12 months

Who is this for Financial services employees building practical AI and digital productivity skills

Skills + outcomes Build confidence using AI tools, digital workflows and automation to improve productivity, service and everyday work in financial services organisations

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Financial Services AI and Automation Management

Improving workflows with AI and automation

Duration 12 months

Who is this for Financial services professionals shaping digital products, customer journeys or product delivery

Skills + outcomes Build practical product management, AI-enabled delivery and human-centred capability to shape, improve and deliver digital products for FS organisations

Learn more

Financial Services AI and Digital Product Management

Shaping better digital services, and delivering products successfully

Duration 14 months

Who is this for Financial services professionals shaping digital products, customer journeys or product delivery

Skills + outcomes Build practical product management, AI-enabled delivery and human-centred capability to shape, improve and deliver digital products for FS organisations

Learn more

Future Talent Leaders Programme

Management and AI capability for Talent professionals

Duration 12 months

Who is this for All new and existing talent, TA, OD, HR managers

Skills + outcomes Build practical management and AI capability that enable talent professionals to operate at enterprise level

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Data for Smarter Work

Using data to improve everyday work

Duration 14 months

Who is this for Employees building practical data and digital productivity skills

Skills + outcomes Build confidence collecting, preparing, checking and communicating data to improve productivity, service and everyday work

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Data and Insight Management

Improving use of data to understand performance & support better decisions

Duration 14 months

Who is this for Professionals improving reporting, analysis or decision-making using data

Skills + outcomes Build practical data, AI and management capability to turn data into insight, improve decision-making

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Smarter Start: Data Foundations

Building confidence with data and evidence

Duration 14 months

Who is this for People aged 16-24 entering or early in their careers who work with data, reports or information

Skills + outcomes Build data confidence, evidence-led thinking and the ability to communicate insight clearly

Learn more

Public Sector Data for Smarter Work

Using data to improve everyday work

Duration 14 months

Who is this for Public sector employees building practical data confidence, reporting capability and better decision-making in everyday work

Skills + outcomes Build practical data, AI and workplace capability to improve data quality, support decisions and strengthen smarter ways of working across public services

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Public Sector Data and Insight Management

Improving use of data to understand performance, and support better decisions

Duration 14 months

Who is this for Public sector professionals improving reporting, analysis or decision-making using data

Skills + outcomes Build practical data, AI and management capability to turn data into insight, improve decision-making across public sector organisations

Learn more

Financial Services Data for Smarter Work

Using data to improve everyday work

Duration 14 months

Who is this for Financial services employees building practical data confidence, reporting capability and better decision-making in everyday work

Skills + outcomes Build practical data, AI and management capability to turn data into insight, improve decision-making across financial services organisations

Learn more

Financial Services Data and Insight Management

Improving use of data to understand performance, and support better decisions

Duration 14 months

Who is this for Financial services professionals improving reporting, analysis or decision-making using data

Skills + outcomes Build practical data, AI and management capability to turn data into insight, improve decision-making in financial services organisations

Learn more

Transformational Manager

Strengthening management & AI capability across teams

Duration 12 months

Who is this for All new and existing managers

Skills + outcomes Build practical management skills that strengthen organisational capability and performance

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Business Transformation Manager

Structured management, change and improvement

Duration 14 months

Who is this for Professionals leading change, improvement or stakeholder-heavy work

Skills + outcomes Build structured management, analysis and transformation capability for smoother delivery and stronger execution

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Improvement Manager

Leading Lean, productivity and performance improvement

Duration 12 months

Who is this for Managers, project leads and improvement professionals responsible for improving processes, performance, productivity or services.

Skills + outcomes Build practical Lean, project management, stakeholder and evidence-led improvement capability to deliver sustainable change.

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Smarter Start: Business Foundations

Building professional and business capability from day one

Duration 12 months

Who is this for Emerging talent aged 16-24 building broad professional and workplace capability

Skills + outcomes Build communication, judgement, business, digital and professional skills for confident contribution

Learn more

Public Sector Transformational Manager

Strengthening management & AI capability across teams

Duration 12 months

Who is this for All new and existing managers across public services

Skills + outcomes Build practical management skills that strengthen organisational capability and performance across public sector organisations

Learn more

Public Sector Service Transformation Manager

Structured management, change and improvement

Duration 14 months

Who is this for Public sector professionals leading change, improvement or stakeholder-heavy work

Skills + outcomes Build structured management, analysis and transformation capability for smoother delivery and stronger execution across public sector organisations

Learn more

Financial Services Transformational Manager

Strengthening management & AI capability across teams

Duration 12 months

Who is this for All new and existing managers across financial services

Skills + outcomes Build practical management skills that strengthen organisational capability and performance across financial services organisations

Learn more

Financial Services Business Transformation Manager

Structured management, change and improvement

Duration 14 months

Who is this for Financial services professionals leading change, improvement or stakeholder-heavy work

Skills + outcomes Build structured management, analysis and transformation capability for smoother delivery and stronger execution across financial services organisations

Learn more

Future Talent Leaders Programme

Management and AI capability for Talent professionals

Duration 12 months

Who is this for All new and existing talent, TA, OD, HR managers

Skills + outcomes Build practical management and AI capability that enable talent professionals to operate at enterprise level

Learn more

Housing Management Foundations

Build foundational management skills and confidence in a housing context.

Duration 12 months

Who is this for Housing officers, neighbourhood and tenancy teams, resident-facing colleagues and aspiring housing managers.

Skills + outcomes Develop housing law and regulation, tenancy management, resident engagement, safeguarding, professional judgement, communication and management foundations.

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Senior Housing Manager

Gain a qualification aligned to Competence & Conduct requirements.

Duration 12 months

Who is this for Housing professionals managing services, people, performance, compliance and operational delivery.

Skills + outcomes Develop senior housing leadership, risk management, professional judgement and service improvement capability.

Learn more

Smarter Start: Housing Foundations

Professional housing capability for Early Careers

Duration 12 months

Who is this for People aged 16-24 entering or beginning careers in housing, resident services, tenancies, neighbourhoods or housing operations.

Skills + outcomes Build resident-facing confidence, housing knowledge, professional judgement, digital and AI capability, and foundations for progression in the housing sector.

Learn more

Housing Management Foundations

Build foundational management skills and confidence in a housing context.

Duration 12 months

Who is this for Housing officers, neighbourhood and tenancy teams, resident-facing colleagues and aspiring housing managers.

Skills + outcomes Develop housing law and regulation, tenancy management, resident engagement, safeguarding, professional judgement, communication and management foundations.

Learn more

Senior Housing Manager

Gain a qualification aligned to Competence & Conduct requirements.

Duration 12 months

Who is this for Housing professionals managing services, people, performance, compliance and operational delivery.

Skills + outcomes Develop senior housing leadership, risk management, professional judgement and service improvement capability.

Learn more

Smarter Start: Housing Foundations

Professional housing capability for Early Careers

Duration 12 months

Who is this for People aged 16-24 entering or beginning careers in housing, resident services, tenancies, neighbourhoods or housing operations.

Skills + outcomes Build resident-facing confidence, housing knowledge, professional judgement, digital and AI capability, and foundations for progression in the housing sector.

Learn more